Emergency call service and control room
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Control room · 24/7

Emergency call service and control room around the clock

Our emergency and service control room is staffed around the clock, receives alarms and emergency calls, follows them according to a clear plan and coordinates the intervention service when it matters.

What we provide

Our control room is staffed around the clock and receives alarms, emergency calls and reports. When it matters, we follow every case according to a clear plan and coordinate the right response, from the call through to intervention on site.

Process

How we proceed

We connect your alarm and reporting channels to our control room, define clear escalation levels and take over the handling around the clock.

1

Analysis

We assess the situation, surroundings and threat level and capture all relevant details of your assignment.

2

Concept & coordination

From this we develop an individual security concept, which we coordinate with you before the deployment.

3

Deployment & review

We implement the concept precisely, stay in contact and review the deployment together afterwards.

Why Wachschutz Berlin

A strong team of security experts and cooperation partners, many years of experience in personal and property protection, and a clear self-image: preventive, transparent and responsible.

Emergency call service and control room